Good questions.
Better coffee.

We recommend allowing roasted coffee to rest through a process called degassing. During this natural process, beans release gases, mainly carbon dioxide, over a few days to a couple of weeks.

• Brewing too soon after roasting can cause uneven extraction and a bitter or flat taste.
• The aroma and flavor may not yet be fully developed.
• Excess gas can affect espresso crema and water absorption during pour-over brewing.

Our coffee is freshly roasted, and by the time it reaches you, it is typically 5 to 7 days old, depending on delivery transit time. We roast in batches, so processing time can affect the roast age when your order arrives.

For the best flavor, enjoy freshly roasted whole beans within 2–4 weeks of the roast date. Properly stored coffee may last longer. Unopened beans can stay fresh for up to a year when kept in an airtight container in a cool, dark, dry place. Once opened, enjoy them within a few weeks. For the best flavor, brew ground coffee soon after grinding.

• Use an airtight container: protect beans from air and moisture.
• Choose a cool, dark, dry place: avoid heat and direct light.
• Avoid frequent temperature changes: these can affect coffee quality.

No. We grind the coffee fresh for each order.

Order processing typically takes 4 to 5 business days, excluding weekends. It may be shorter when all items are ready for packing, or longer during peak seasons or when supplies are limited.

Typical delivery transit times are 4 to 5 business days for standard shipping, 2 to 3 business days for the Cebu area, and a few hours for local delivery through services such as Maxim or Lalamove. Store pickup is available once your order is marked ready. These are transit estimates and do not include order processing time.

The delivery service depends on rider availability when the order is ready for booking. We mainly use Lalamove for handling and tracking. Alternatively, you can arrange your own rider and select pickup at checkout.

Yes. You may receive order status updates by email, or use the links below:

• Check Order Status
• Track Shipment