1. Overview

This website is operated by Espreszo Grounds (“Espreszo,” “we,” “us,” or “our”). Throughout the site, these terms apply to the information, tools, products, and services available to you, conditioned on your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website, browsing our store, or purchasing something from us, you use our “Service” and agree to these Terms of Service, including any additional terms and policies referenced here or made available by link. These terms apply to all site users, including browsers, customers, merchants, and contributors of content.

2. Eligibility and acceptable use

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have the necessary permission for any minor dependents using the site under your responsibility.

You agree not to use our products or services for any unlawful or unauthorized purpose, and not to violate laws that apply to you when using the Service. You must not transmit viruses, malware, or destructive code or interfere with the security or operation of the website.

A serious breach of these terms may result in restricted or terminated access to the Service.

3. Products and availability

We aim to display our coffee, brewing accessories, descriptions, and product images as accurately as possible. Actual colors or appearance may vary depending on your screen and device.

Product availability, descriptions, and prices may change without notice. We may limit quantities, discontinue products, or restrict sales where reasonably necessary or permitted by applicable law.

For coffee products, flavor and brewing results can vary depending on factors such as preparation method, grind size, water, equipment, and personal taste.

4. Orders and payment

When you place an order, please provide complete and accurate contact, billing, and delivery information. You are responsible for checking your order details before submitting it.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including when an order appears fraudulent, contains an error, or cannot be fulfilled. If a payment has been collected for an order we cancel, we will arrange any applicable refund through the relevant payment method or process.

Prices, promotions, and discounts are subject to the terms displayed at the time of purchase. Promotions may have separate eligibility requirements and cannot be combined unless stated otherwise.

5. Shipping and delivery

Order processing, shipping methods, delivery estimates, and pickup options are described in our Shipping Policy. Delivery estimates are provided as guidance and may be affected by courier operations, weather, peak periods, or other circumstances outside our control.

You are responsible for providing an accurate delivery address and reachable contact details. To check an order, visit our order tracking page.

6. Returns, refunds, and exchanges

Requests for returns, refunds, or exchanges are handled according to our Refund Policy. Please review the eligibility requirements, claim period, documentation requirements, and any applicable shipping costs before submitting a request.

7. Accuracy of information

We try to keep website information current and accurate, but content may occasionally contain typographical errors, inaccuracies, or omissions, including product details, prices, promotions, shipping charges, and availability.

We reserve the right to correct errors, update information, or cancel an order if information is inaccurate, to the extent permitted by applicable law. We are not obligated to update all information unless required by law.

8. Third-party tools and links

Some features may be provided by third parties or link to external websites. We do not control all third-party services or content and are not responsible for their independent policies or practices. Your use of third-party tools or websites is at your own discretion and may be subject to their terms.

9. Content and intellectual property

Unless otherwise stated, website content such as text, graphics, logos, product photography, designs, and other materials belongs to or is licensed to Espreszo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law. If you submit reviews, suggestions, or other content, you confirm that you have the right to submit it and that it does not violate the rights of others or applicable laws.

10. Disclaimer and limitation of liability

The website and services are provided on an “as available” basis, subject to rights and protections that cannot be excluded under applicable law. We do not guarantee uninterrupted, secure, or error-free access at all times.

To the extent permitted by law, Espreszo is not liable for indirect or consequential losses arising from use of the website or products. Nothing in these terms excludes or limits liability where doing so would be unlawful, including any non-excludable consumer rights.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your breach of these terms or violation of applicable law or another party’s rights. This section does not remove any rights or protections that cannot legally be limited.

12. Termination

These terms remain effective unless terminated by you or us. You may stop using the website at any time. Where permitted by law, we may suspend or terminate access to the Service if we reasonably believe these terms have been breached. Obligations and liabilities incurred before termination may continue where applicable.

13. Governing terms and changes

These terms and any separate agreements through which we provide services are subject to applicable laws. Any dispute will be handled by the appropriate forum as determined under applicable law.

We may revise these Terms of Service from time to time. The current version will be posted on this page. Your continued use of the website after a revised version is posted indicates acceptance of the updated terms, to the extent permitted by law.

14. Contact us

If you have questions about these Terms of Service, please contact Espreszo using the details below.