Shipping Policy

FROM OUR PACKING TABLE TO YOUR DOOR

Shipping & Delivery

Good coffee is worth the wait. Here’s what to expect after you place your Espreszo order.

TRACK MY ORDER →
THE JOURNEY TO YOUR CUP

First, we check. Then, we pack. Then, it’s on its way.

Every order is manually checked before it leaves for dispatch, including coffee, accessories, and freebies.

01

Order processing

Coffee bean orders typically take 3–5 business days to process, excluding weekends. Processing may be faster when items are ready for packing, or longer during peak seasons and when supplies are limited.

02

Quality check & dispatch

Each item, including accessories and freebies, is manually checked for quality before being packed and sent to the dispatch facility.

03

Tracking details

You’ll receive an email with a tracking number so you can monitor your parcel during transit. When your tracking details are available, use our order tracking page.

DELIVERY ESTIMATES

How long will delivery take?

These timeframes cover transit only. They do not include order processing time.

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Standard shipping

3–5 business days

Excluding Sundays. During peak seasons or unexpected delays, delivery may take up to 7 business days.

⌂

Cebu area

2–3 business days

Estimated transit time for deliveries within the Cebu area.

⚡

Local delivery

A few hours

Available via Lalamove for nearby Cebu areas.

✓

Store pick-up

Once ready

Pick-up is available anytime once your order is marked as ready.

Please note: Peak seasons may extend both processing and delivery times.

CHOOSE WHAT WORKS FOR YOU

Shipping options

01

Local pick-up

Free pick-up from any of our available locations.

02

Local delivery

Quick delivery through Lalamove for nearby Cebu areas.

03

Standard shipping

Available for areas outside local delivery coverage, or for Cebu customers who prefer lower delivery fees.

04

Premium service

Standard shipping with priority processing, offered during peak seasons.

NEED A HAND?

Questions about your order?

We’re happy to help with shipping or delivery concerns. Contact us by email or send a message through our contact form.